Disconnecting a Meter

Want to disconnect the water meter at your property? Your request must be made personally at our Main Office in Balashi.

Information and requirements:

  • Visit our Main Office in Balashi.
  • Bring valid ID such as cedula, driver’s license or passport.
  • Provide a forwarding address so that we can mail your last bill.
  • Requests should be made at least 3 working days before the desired date of the meter disconnection.
  • The security deposit will automatically be deducted from the open balance on your last bill.

When authorizing a person to disconnect a meter, the authorized person must bring:

  • Your written authorization (dated and signed). Click here for your digital copy.
  • Copy of your valid ID (cedula, driver's license or passport).
  • Their own valid ID (cedula, driver's license or passport).