Plant Tour Reviews

Enjoyed the plant tour? Please take a minute to review!
5/5
Jenn
Group Tour
22-March-2024
Aishell was super friendly and we had a great time there as a family! Thank you so much for taking the time to show us around.
5/5
Anonymous
Single Visitor
22-March-2024
Thanks for a great tour Aishell! We really enjoyed it! The control room and the lab were the highlights
5/5
Kelly Black
Group Tour
22-March-2024
What an excellent visit. Our tour guide Aischell was fantastic. Very knowledgeable and enthusiastic. It was a well structured tour starting with the video overview and then the tour outside past the water desalination area which was most interesting. Although we couldn't stop there we saw enough to give us a great view of the process, so impressive !!! The stop at the control area for the energy was fascinating. The amount of data tracked was amazing and we appreciate you sharing that with us. The lab testing facility was so bright and clean, and looked quite interesting but not much activity when we were there. Overall an amazing tour and we feel privileged to see the plant up close. And yes, the water here is FANTASTIC šŸ’¦
5/5
Dave
Group Tour
15-March-2024
Very interesting to learn about desalination and electricity production on the island. Our tour guide was very knowledgeable and helpful
5/5
Jason Ogeer
Single Visitor
08-March-2024
Tour was very informative. Jairo was excellent. Will certainly be eager to support WEB in the future sustainability drive.
5/5
Daniel Laberge
Single Visitor
16-February-2024
Very interesting tour. Jairo was very kind. Plan very clean, all the employee are smiling. They love their work.
5/5
Elaine Bussiere
Single Visitor
16-February-2024
Jairo was so kind. Very informative tour. We will recommand this activity to our friends. Masha Danki !
5/5
Jason Folster
Group Tour
09-February-2024
Excellent tour with Jairo. Very interesting and informative. I would recommend better signs for visitors entering the facilities or tour guides meet the visitors in the parking lot or at security gate.
5/5
Anonymous
Group Tour
06-February-2024
Aishell Hidalgo was an excellent tour guide. We had all of questions answered. It was great to see the W.E.B. plant provide tours for the public. The plant is impressive, and I personally am excited to see what pilot plant opportunities will arise over time. The colocation of the energy and water treatment plant is an excellent opportunity to explore technologies for Aruba! Thank you very much for hosting the tour.
5/5
Katie Bollinger
Group Tour
02-February-2024
Nigel did an awesome job explaining the amazing and complicated process that Web does to insure that there is the best water on the island and that our lights are kept on. He was able to answer any and all the questions that were asked of him. It's great to have an understanding of what is involved to insure great water and electricity on this beautiful island.
5/5
Thomas Rowe
Single Visitor
02-February-2024
Thank you Nigel! I thoroughly enjoyed my visit. Very kind of you to stay behind afterwards and chatting beside the golf cart in the hot sun! I learned so much and have spent way too much time on google learning more about desalinization and power generation. Thank you again!
5/5
Radu Panaitescu
Group Tour
01-February-2024
Great tour. Impressing facilities, interesting, welcoming and very well explained by Nigel! Excellent
5/5
Dmitri Serdukoff
Group Tour
20-January-2024
A very interesting tour. Eric File was our tour guide. Conversation with the head of the chemical lab Peter was the last stop on the tour. The sheer professional enthusiasm and genuine love of their occupations shared by all the people we met on the tour was something to behold. Add to the above the genuine patriotism of these people wanting to keep their island pristine and eventually turn it completely green. Truly remarkable people and a remarkable undertaking.
5/5
Kim Felean Jones
Single Visitor
19-January-2024
We had a wonderful educational tour. We think the water in Aruba is excellent and to see how it is produced makes us wonder why the United States doesnā€™t use this process. Our guide was Eric File. He did an excellent job of educating us on the process. He was able to explain this to a group of people like my husband and me that are fascinated with how this beautiful island works and engineers (2 in our group) who wanted to understand much more of the technical. We hope to do this tour again with our friends that will be visiting us here. Thank you to WEB.
5/5
Douglas G Alexander
Group Tour
21-December-2023
Eric was our guide and was proud to work at WEB and loves his Country. In the 25 years we have been coming to Aruba I have seen the changes in water and power production and construction of the wind farm and solar panels. The tour brought all of this together for me. Eric answered my questions with knowledge. When I got back to the Hotel more questions surfaced. Will take the tour again next year for the answers.
5/5
Carthage Dye
Group Tour
09-December-2023
Aischell did a fantastic job as our tour guide! She was positive and fun, despite a couple on our tour being rude. The tour was interesting and we are glad that we got the opportunity to participate. If you get a chance to take the the tour, DO IT!!!! Thank you W.E.B.
5/5
Dianne and Yvonne
Group Tour
06-December-2023
We enjoyed our tour with Eric very much. He presented the information in an informative and understandable manner and we learned a lot. Also, he is very patient with guestsā€™ questions. Highly recommend!
5/5
Klaas W
Group Tour
13-October-2023
Zeer interessant tour gegeven door Wally Wilson. Ook de snelle blik binnen de controle camera was erg inspirerend. Wally is enthousiast en op de hoogte van alle facetten van de fabriek. Aanrader!
5/5
Roman M
Single Visitor
03-October-2023
It was a fantastic tour! Great information and was interesting to learn about electricity production, what makes Aruba water so good and future plans! Jairo was a great tour guide. Highly recommend!
5/5
Marcel Nahr
Group Tour
03-October-2023
Jairo Vrolijk did a great job He is obviously proud of his company. And you should be Very interesting your. We learned a lot
5/5
Jim MacDonald
Group Tour
15-September-2023
We had a great guide with a broad knowledge of the complete process for water and power production. Very personable fellow who welcomed questions and enjoyed giving the tour. The video was clear and helpful! The tour of the physical was interesting. The cart needs abetter audio .system.
5/5
Jeffrey Bartman
Group Tour
06-September-2023
Very informative ā€œpeak behind the curtainā€ of the desalination and power generation processes. Thank you.
5/5
Lidia and Lorenzo
Group Tour
06-September-2023
Very well organised, Eric has been a fantastic guide and host, we can see how much passion he puts into his job. The amount of info received on the plant and on Aruba was much above aver and we will surely come back on your beautiful island
5/5
Clair Brown
Group Tour
01-September-2023
Thanks for another informative and interesting tour. Our groups of international volunteers and trainees coming to Aruba are very interested to learn about the way you produce such fabulous drinking water. Thanks again Tur Cos Ta Posibel foundation
5/5
MEL
Group Tour
26-August-2023
Students really enjoyed the tour and learning about the desalination process. We will definitely recommend it to all our student groups visiting Aruba
5/5
Vincent Perrelli
Group Tour
11-August-2023
Very educational informative tour revealing what's really involved in the production of fresh water and electricity. I was greatly impressed.
5/5
Julie & Stu
Group Tour
03-August-2023
We were lucky enough to be taken on a tour of the facilities by the super informative Waldo Wilson. Not only was it interesting but incredible to see how self sufficient Aruba is nd what a difference they're trying to make to the environment. I would fully recommend the tour to anyone. Thank you Waldo.
4/5
Hubert R. Dirks (Moffy)
Group Tour
21-July-2023
Mr. Waldo Wilson was gr8. He provided us with very important & usefull information. Very attentive and cordial As were the WEB employees, office and plant. Hats off to you guys. Thank U.
5/5
Julian Howell
Group Tour
04-July-2023
Thank you W.E.B. for allowing us the opportunity to visit and learn how you supply that beautiful island with great tasting water! We truly enjoyed the full tour and the tour guide was very friendly and knowledgeable. Keep up the great work you are doing and we look forward to visiting Aruba again.
5/5
Raleigh Cook
Group Tour
01-July-2023
The plant was awesome. Both my Wife and I had worked at water plants in the past and this was the first time we had seen an RO plant in operation. Eric File was our guide and he was excellent. We are excited with the future technologies you are looking at.
5/5
Raleigh Cook
Group Tour
30-June-2023
The tour was awesome. Eric was our guide and he did an excellent job. Both my wife and I had worked in water plants in the past and were familiar with RO plants. This was the first time we had seen one in action. The big diesel generators were incredible.
5/5
Anonymous
Group Tour
29-June-2023
Waldo provided an incredible tour that showed how safe and efficient electrical power and water are made.. His power generation is hope for the future in converting to efficient, renewable resources..
5/5
Anonymous
Group Tour
23-June-2023
What a great opportunity, thank you very much to WEB for offering this. Nigel was great and explained everything very well. I would highly recommend this to anyone thinking about it.
5/5
Tourist
Group Tour
22-June-2023
Nigel Alexander was excellent tour guide. Learned a lot and was very thourough! I learned a lot about the way Aruba gets their water from the ocean and makes it into drinking water.
5/5
Judy
Group Tour
22-June-2023
Nigel Alexander was very professional and explained things in a manner that was easy to understand! I highly recommend this tour. Very interesting and educational.
5/5
Anonymous
Group Tour
22-June-2023
Tour was fantastic! Great information and so interesting to learn! Nigel was a great tour guide. Highly recommend!
5/5
Gedrick
Bus Tour
15-June-2023
Great tour and Aischell is an amazing guide. It was fun getting to know the new engines and the water plants.
5/5
Elizabeth Tromp
Group Tour
02-June-2023
Het was een zeer informatieve en indrukwekkende tour bij de WEB. Onze gids Jairo Vrolijk wist ons op een deskundige en enthousiaste wijze veel te vertellen over de WEB en over de ontwikkelingen op het gebied van duurzaamheid. Bedankt WEB voor deze mooie rondleiding!
5/5
Richard en Lisa.
Group Tour
02-June-2023
Het hoe, wat en waar van het water en de elektriciteit op Aruba. Een geweldige ervaring. Dit raad ik iedereen aan. Onze tourleider Jairo, kent alle hoeken van het bedrijf.
5/5
David and Pam Price
Group Tour
01-June-2023
Amazing. Guide was informative and knowledgeable. This was a great experience. We highly recommend this tour.
5/5
Brandon
Bus Tour
26-May-2023
Our science class from The International School of Aruba was able to arrange a bus tour with WEB and they made the experience so fast and simple to complete. WEB let us use our own bus for the tour, which allowed us to bring 8 students and 2 adults with ease. Our tour guide, Aischell, was very inviting and knowledgeable. She was always on the look out for questions and was able to answer all the questions that came her way. Our class learned so much about the role and function of WEB and the entire group came out well informed. We were very pleased with the experience and we can't wait to return with future classes.
5/5
Fabiana Mandaradoni
Single Visitor
26-May-2023
Hello, my name is Fabiana, I really enjoyed the tour. I was a single visitor but there were another six persons in the tour. Waldo explained us very clear. I'm a chemistry technician, and this was my second time in Aruba. The first time , I got interested about the water, so this time I visit it. I'm from Argentina
5/5
Donnita
Single Visitor
05-May-2023
I really enjoyed this tour! Eric was a fantastic guide and really gave us the ā€˜ins and outsā€™ about how the water and power are made here on Aruba! Very informative and interesting! I highly recommend this tour!
5/5
Steve
Single Visitor
05-May-2023
Our guide Eric did a great job on the tour! Now I know a lot more about how the water and power is produced here on Aruba! The drinking water here on Aruba tastes so good, and now I know why! Anyone who lives on the island, or has been coming here for many years should definitely do the tour!
4/5
Lin
Group Tour
16-April-2023
I had great experiences learning about the Web power tour system, Patrick was great tour guide, the only resseason i give four stars is because during the golf car ride tour i couldnt quite hear clearly since there was loud noices with construction l/ the wind. But i still had great time. Thank you Aruba for the Web power tour.
5/5
Melania and Adrian
Group Tour
14-April-2023
My wife & I had the pleasure of touring with the knowledgeable guide Nigel. We were impressed how WEB has become energy efficient by adopting state of the art seawater reverse osmosis filtration, and how well it integrates production of stable electricity from fossil (large IC generators) and renewable (solar PV, wind) energy sources. WEB also integrates energy storage - many mechanical batteries (flywheels) for grid stability, and a large Lithium type battery bank (pilot test). All in all, well worth it!
5/5
Ewart Martijn
Bus Tour
06-December-2022
In December we did a tour with students from the University of Aruba and it was certainly a useful learning session. The tour guide Waldo Wilson gave us a good overview of WEB Aruba's technical activities and products, and their importance to society. In addition, we had the opportunity to take a look at the latest facilities and technologies. Overall a fantastic tour.
5/5
Anonymous
Bus Tour
03-December-2022
Learned a lot about how they use the sea water and turned it into drinkable water. Had a great time learning about WEB.
5/5
Keevian Franken
Bus Tour
02-December-2022
The tour was really a new experience for me since Iā€™ve been to WEB and the tour guide was really informative, overall a great experience.
5/5
Nicola Barziza
Single Visitor
18-November-2022
I did the visit with Nigel Alexander, he was super nice and professional, he explained very well how the plant is going and all the details over it. I appreciate and I recommend the tour. Thank you
5/5
Marylee Grosso
Group Tour
12-November-2022
Our group of 8 was very impressed with this tour. Very informative. Our guide. Waldo Wilson, was excellent, professional, friendly and clearly extremely knowledgeable. We recommend this tour and will be back someday. Many many thanks for having this available to us.
5/5
Arthur Muldoon
Group Tour
11-November-2022
An outstanding job by Waldo Wilson ! The preliminary overview of the tour , with excellent questions answered in depth for a group quite knowledgeable about water purification. It is a tour we have waited for several years to attend, and were very well rewarded. Masha Danke!
5/5
Janet Lee Timmerman
Group Tour
11-November-2022
Our guide Mr. Waldo Wilson made this WEB tour a top notch experience. He is extremely knowledgeable about every aspect of the WEB operation from his 24 years of employment and patiently answered all of our questions. I am impressed that Mr. Wilson volunteered to be a guide for us on his day off, too! Our group departed with a new appreciation of the technology required to operate the water desalination plant and the high level of quality control at every step. Aruba water is delicious! Thank you very much!
5/5
Barbara Sellis
Group Tour
10-November-2022
Our tour far exceeded our expectations. Our tour guide was Waldo. He was so knowledgeable of all areas of the plant. We enjoyed his tour so much.
5/5
Tim and Nancy Crothers
Group Tour
01-November-2022
We have been wanting to go on this tour for a long time and finally did. It is SOOOOO worth our time and attention. Waldo is an excellent guide and really knows the plant inside and out! We also had Glenn join us and with the 2 of them and the 2 of us, we had a blast. We were able to ask so many questions and they made us feel so welcome! Everyone at the plant seemed so happy, it speaks volumes for how things are run! The plant is 90 years old and improving all the time. They are moving to be more efficient and green every year, staying ahead of the needs of the island. Again, we highly recommend the tour, it is well worth your time if you are at all curious about were your water and energy come from on this island. Thank you Waldo and Glenn
5/5
Way Lem
Group Tour
28-October-2022
My wife & I had the pleasure of touring the facilities with another family of 4 and the knowledgeable guide Waldo. He could thoroughly answer all the in-depth questions from our group and as a result, painted the historic perspective of a proactive, enterprising & efficient company. WEB deserves international admiration for their goal to reduce fossil fuel consumption; transition to renewable energy sources; and to embrace emerging technologies for desalinization and energy generation -- as the sole suppliers for the country of Aruba! Waldo was very animated and good natured: he put us all at ease and made us feel that we were important guests of WEB. Thank you,
5/5
Marco and Nelson
Group Tour
01-October-2022
Our tour guide was Waldo Wilson. He really did a great job explaining the workings of all the different parts of the plant. Good to see that WEB is continuously in the process of making the plant more sustainable / green.
5/5
Ronald Roche
Group Tour
30-September-2022
Nigel Alexander was our guide and he performed admirably. He was knowledgeable and answered all of our questions clearly. The facility is progressing nicely in trying to keep up with the growth in Aruba.
5/5
Keith Doyle
Single Visitor
23-September-2022
Simply put Eric was fantastic. He not only shared an enormous amount of information about the facility but his down to earth, genuine nature made spending time with him a true pleasure. Strongly recommend anybody interested in learning more about the island and the people to take this tour.
5/5
Anonymous
Group Tour
16-September-2022
We enjoyed our plant tour led by Jairo. He was friendly and able to answer all our questions. We drove around the entire plant in a shuttle. I was most intrigued how extremely clean the plant is kept. The desalination process is very interesting. Fascinating to learn how closely coupled are the desalination and the island energy generation.
5/5
RJ Kumar
Group Tour
08-September-2022
Patrick did an amazing job!!! Enjoyed every minute. Plant is super clean and in my 21 years never seen such an efficient, clean and safe operations. Love WEB and what you all are doing for citizens and visitors of Aruba!!!
5/5
Rebecca Himes
Single Visitor
06-September-2022
Edgaar was great and we truly enjoyed the tour. It was totally amazing and gives us a better understanding of water. Will never look at a water bottle the same!
5/5
Sue Chapin
Group Tour
06-September-2022
Edgarr was a personable & very knowledgeable about the workings of the plant. He welcomed questions. Everyone we saw or met was friendly. A really educational & enjoyable tour
5/5
Geraldine
Group Tour
05-September-2022
Fantastic tour, really impressed with the island's forward thinking and care of this marvelous facility. The video was excellent to introduce the work of the station, and then we toured in very comfortable electric carts. Mr. Benito was our guide and so informative!
4/5
Lia
Group Tour
01-September-2022
Benito was a very good guide. The ideal will be to use microphones because everything is very laid.
5/5
Anonymous
Group Tour
27-August-2022
Andrew Beoukhout stepped in for a colleague to tour our family today and we were lucky to have him. Very friendly and knowledgeable. Overwhelming stats and creative pilot projects to keep the island running. We were impressed. Thank you very much.
4/5
Yolanda Richardson-Smit
Group Tour
26-August-2022
Lovely tour, very informative and great to see the WEB plant from the inside. Too detailed story though in the control room, we didn't understand much.. please keep it comprehensive for general public! Overall worth the while!
5/5
Pedro rivas
Group Tour
26-August-2022
Realmente un visita espectacular, muy organizado y que realmente me impresionĆ³ fue el centro general de operaciones donde controlan la producciĆ³n de corriente
5/5
Egidio
Group Tour
26-August-2022
Had an amazing tour by Andrew Boukhout (I believe thatā€™s his last name) who doesnā€™t usually give tours but he did a great job explaining what goes on around the plant and was very informative and had a good sense of humor!
5/5
Amy
Group Tour
16-August-2022
Thank you for offering this tour. John the security guard suggested the tour when we were paying our WEB bill. He helped us navigate the process and even gave us pointers to prepare for the tour. Patrick was our tour guide. His many years of work experience with WEB gave us a great perspective of the daily activities within the plant. He answered all our questions in full detail. Highly recommend this tour to anyone whether you are an industry professional or just a lay person. Definitely made me think more about Arubaā€™s natural resources.
4/5
Aurelia C
Single Visitor
11-August-2022
Our tourguide Waldo Wilson was very amicable and knowledgeable. Some parts of the tour the quality of the explanation was affected by the audio system. We suggest investing in a better equipment. I also believe we can do better im the housekeeping department. The allaround grounds look a little bit in need of tlc. The information provided was very good while our tourguide did his best to explain all the processes. I was a little dissapointed that eventough we we allowed in the control room it was difficult to hear our guide since the employees were very loud with small talk. All in all a very productive and insightful tour.
4/5
Anonymous
Single Visitor
11-August-2022
Mr. Waldo Wilson was our tourguide today assisted by Glenn Rock. Mr. Waldo was very nice and answered all our questions. We are locals. We learned a lot about how the water is produced in WEB. Very interesting and informative tour! Thank you for allowing us on the premises to learn about the water production. Only the shuttle needs some maintenance.
5/5
Lori Willey
Group Tour
11-August-2022
Extremely interesting. Guides were pleasant and informative. Water and electric plant. Small tour so plan for it. Highly recommend.
5/5
KIMBERLY RICHARDSON
Group Tour
04-August-2022
Edgarr Patrick Martis was our main tour guide. Nogera took us into the control room. Patrick took his time and explained the importance of every part of WEB's complex system. It was only his second tour, but he brought a wealth of experience and knowledge. Thank you, Patrick Edgarr Martis on behalf of our family (Hunt).
5/5
James Barbara Nemecek
Single Visitor
04-August-2022
Patrick was our guide this morning and was a wealth of information. We were a group of six, and he fielded all our questions well. We greatly appreciated his expertise and friendliness. Excellent tour. Well worth the time spent.
5/5
Dan Klobucar
Group Tour
02-August-2022
Thank you Glen Rock. The tour was 5 star. Educational, entertaining, and very much behind the scenes. It helped us appreciate how much work goes into providing clean water and electricity for the island. I still can't believe we got to see into the control room. Highly recommended.
5/5
Mirte de Rozario
Group Tour
31-July-2022
We are 3 residents of Aruba (mum and teenagers) and the tour was impressive. We know that we can be proud of the 'Balashi Awa', but to see how it is actually produced is amazing. Our tour guy knew and explained a lot. A point of attention however: the sound in the plant is very loud and the sound in the 'car' during the tour was not loud enough. But it was great to drive around in the plant.
4/5
Soraya
Group Tour
30-July-2022
The tour was very interesting and informative. Makes you have more appreciation for the amount of work it takes for us to have clean safe drinking water. Thank you for the tour, truly recommend it.
5/5
John
Single Visitor
22-July-2022
We had a great tour at the water plant. Our guide answered many questions, as well as the engineer in the control center. I did the tour before in 2018. Good to see the improvements of WEB concerning sustainable energies. I would join the tour again when we are back on the island.
5/5
Alicia
Single Visitor
21-July-2022
It was very pleasant to get the tour from Ms. Aischell, she knows a lot and explains everything very good. We enjoyed the tour and got a good look of the plant. Nice to see and hear that WEB is very busy thinking about future alternatives. I will definitely recommend everyone this tour.
5/5
Rosa
Bus Tour
09-July-2022
We Enjoyed the tour Also learned that Web produces Electricity from the steam of the water Very informative tour Also was great because we took the tour in a golf cart Thank you Waldo for the tour
5/5
Sam
Single Visitor
09-July-2022
We return many times to Aruba We were very impressed of all the process it take for the Web Plant to make drinkable water from the Ocean Our guide Waldo was knowledgeable of all the procedures for the water and Electricity Very informative tour Thank you Waldo
5/5
Judy
Group Tour
07-July-2022
Our family is on vacation and visiting Aruba for the first time. We came across this opportunity to visit the WEB plant and to take a tour. Our guide was Mr. Eric, one of the facility supervisors for maintenance. We were greeted with a friendly smile and openness to learn more about how they produce fresh water for everyone that lives and visits Aruba. We were blown away at the level of access we were given and how much information was shared about the process. This truly was a fascinating and educational tour and something different from the mainstream activities that tourists experience. We highly recommend you take this tour. Thank you Mr. Eric for providing our family with a unique and innovative way to experience Aruba. My husband said it best, ā€œWeā€™ve always taken drinking water for granted. But to see what all goes into pulling water from the ocean and converting it into a consumable product that is life giving brings a different appreciation for the work that Eric and his colleagues are doing.ā€ Thank you Mr. Eric and WEB for providing this great opportunity!
4/5
Anonymous
Group Tour
09-June-2022
E tour tawata hopi informativo. Eric cu tawata nos tour guide a mantene esaki leuk y interestante at the same time. Nos a sinja un poco mas di e proceso di e trahamento di awa y coriente y tambe di e vision cu WEB tin pa e proximo anja nan.
5/5
Ing I.Morales
Group Tour
02-June-2022
Eric was patient and very responsive to our questions. The students (future engineers)were impressed and motivated. On behalf of Tesla University thank you!
5/5
Paul
Single Visitor
02-June-2022
Wow What a great tour . Guide was able explain everything at a simple and technical level. Truly a person who loves his job, his company, and his island ā€¦thanks for your time 0116 is the best
5/5
Eric
Single Visitor
14-May-2022
This was my first tour in the waterplant and it was amazing to see how the process is. The tour guide Ms. Aischell explained us very good about how the system works. The tour was fun because it was on a golf cart šŸ˜ iā€™m glad that I have experience this before leaving the island.
5/5
Coco Yan Ke
Single Visitor
12-May-2022
The plant tour is very informative, and much more comfortable than I thought. We were transported in a gulf car, no need to walk. The tour guide Aischell is knowledgeable, cheerful and makes sure we all enjoy ourselves and all our questions got answered. A great experience!