Duration to get a connection for a new water meter

The waiting time for a new meter depends on the situation at the property. Each situation is unique.
Below are various situations and approximately how long it takes for the meter to be connected:

• The existing pipeline runs directly in front of the property and there is already a connection for a meter: 2 or 3 days.

• The existing pipeline runs in front of the property but there is no connection for the meter: 1 week.

• The existing pipeline runs across the street from the property or is located on a neighboring property: 2 to 3 weeks.

• The existing pipeline runs 50 m or more from the property:

  • An investigation at the site will determine how long it will take for the meter to be connected.

  • Up to 2 months.

• If the property where the meter is requested is 250 m or more outside of WEB’s service area the client must pay half of the cost involved to connect the meter. An investigation at the site will determine how long it will take for the meter to be connected and the amount that the client will have to contribute:

  • After payment is received it will take a maximum of 2 months.  

  • In many cases the composition of the ground can determine how long it will take for a meter to be connected.

The indicative times for installing a new water meter apply to all situations, whether you are building a new house or commercial building, getting a second water meter to your property or when applying for a meter with P rate.