Your Water Bill

Find out all you need to know about your water bill

Your Bill, Online!

Easily track your usage and check your account balance using our online customer portal. You can also call 280-4600; choose 'For your active account balance' on the main menu and follow the instructions. 

*Please note that payments made at a bank or online take approximately 5 working days to be processed on the customer’s account. Payments made online must be submitted with the correct account information in order for the amount to be booked on your account. If we are unable to book the payment on your account before the due date of the bill Awg 10,- will be charged on your next water bill.
1. View your water bills any time.
2. See latest bill as soon as it has been processed.
3. View your consumption history and the days your meter was read.
4. Look at payments and adjustments.
5. Download forms.
6. Look at direct debit payments made through your bank.
7. Report a problem.
Register to view your Water bills and Payment history online
Find out what you can do if your water bill is unusually high
Need an explanation of your water bill?
Everything you need to know about paying your water bill
Payment dates are located on the top right of your water bill
How much water does your family use each month? Is your water usage above or below average? Do the math and find out!
View our rates and learn how they relate to your water consumption